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Change Management through a Business Plan

Change Management through a Business Plan

What is the purpose of change management?

The goal of the change management process is to ensure that standardized methods and procedures are used for efficient and prompt handling of all changes, in order to minimize the impact of change-related incidents upon service quality, and consequently improve the day-to-day operations of the organization.

Change Management Steps in a Business Plan:

1. Demonstrate reasons for the change. …
2. Define the type and scope of change. …
3. Describe stakeholder support. …
4. Create a change management team. …
5. Develop an approach with organization management. …
6. Draw up a plan for each stakeholder. …
7. Create a communication plan.

Types of Change Management (Levels)

• Organizational Change Management tackles change at the organizational level with a focus on culture
• Program change management tackles change at the program level
• Project Change Management
• Departmental & Team Change Management.

Roles and Responsibilities in Change Management:

 Response to RFP/ Problem Definition/ Effort Estimation
 Competitive techno-commercial proposal writing
 Go-To market strategy for regions & verticals
 Bid Management/ Winning business through strong bid to win ratio
 Research/ Industry/ competitor analysis
 Creating business plan
 Strategic initiatives
 Proactive deals & propositions
 Client Management
 Managing technology-enabled transformation
 Define the technology strategy for marketing
 Help users adopt enhancements in processes
 Mapping As-IS, craft TO-BE, and identifying gaps
 Business Analysis through Data Analysis, Financial Analysis, Excel Modeling and Financial Modeling
 Designing Solutions
 Engagement Execution
 Thought leadership and IP creation
 Vendor Monitoring
 Organization building
 Solution evaluation & recommendation
 Architectural design and process definitions
 Issue resolution

The Key areas where individual skills can contribute in a growth oriented strategy of Change Management are the following:

 Good oral & written communication skills
 Team/ Interpersonal skills
 Analytical/ Problem Solving skills and Eye for detail
 Ability to multi-task and work under deadlines and High responsiveness
 People Management/ networking and Cross-cultural adaptability
Change Management is important for sustained growth is pivotal to understanding the need to be Business Model.
• Training Need Analysis (TNA), of employees taking into account the competence level required for the job and the employee data.
• System of Quality Assurance and Quality Audit of consultant’s work and the system of grading of firms in terms of size of project that they can handle and track record of the performance of firms on various projects
• Enhancing cross-functional understanding of personnel in implementation agencies through training and development programmers.
• resources to be raised, vendor management, concessionaire management and implementation of projects
• Segregating project implementation from project formulation Decentralization of power and enhanced availability of skill
• manpower at various levels with proper designation of work
• Creation of databases as policy and decision support system.
• Development of streamlined processes & systems leveraging technology and skilled resource pool on a sustainable basis

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