Technology has permeated the global business ecosystem and how! Evolving from being a driver of growth to an enabler, new technological advancements are transforming the business landscape. This technological transformation is most visible in the start-up ecosystem, with India being the 3rd largest start-up ecosystem after US and China (source: Economic Survey 2021-22).
Technology boosts a company’s processes in delivering effective and efficient outcomes consequently driving the growth strategy.
Improved Business Agility
Businesses can respond to market changes in a more versatile and quicker way, all thanks to the technological interventions at hand. Integrating diverse technologies leads to improved product growth through improved departmental communication.
Improved Business Efficiency
Enhanced internal communication drives up efficiency as co-workers coordinate their tasks and work on them simultaneously. Cloud sharing platforms speed up the projects as individuals can share and collaborate.
Enhanced connectivity
Advanced communication techniques like VOIP, collaborative software, tele-conferencing tools make it easier for employees to work together from remote locations improving performance and fostering a healthy work-life balance.
Customer Satisfaction
A user-friendly company website, 24x7 client support, webchat solutions are some of the tech interventions that enhance user experience and improve customer satisfaction and hence drive sales.
Security
Cybersecurity is becoming increasingly important as more companies go digital to protect their financial and administrative data.
Innovative solutions
Many SaaS-based tech start-ups provide automation, organisation, and management of a variety of processes crucial to small e-commerce businesses, such as inventory management platforms and financial services platforms for managing accounts and ledgers.
Opens the market for start-ups by allowing them to take their business online
Small businesses now have the flexibility to take their businesses online apart from having a physical office or do away with a physical office altogether. Technology is reorienting business models or in many cases throwing up newer and more innovative ways of doing business.
Conclusion
Consumers' interactions with brands are changing because of technology, which is also opening new commercial opportunities. Start-ups and small enterprises should, however, do in-depth study on the most recent technology and implement technologies that best meet their demands. There are many possibilities, but the trick is to pick and invest in what will best serve your needs to bolster your growth story.
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